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Service & Support

With years of experience as stone fabricators ourselves, we understand the real needs of a fabrication shop — from choosing the right machine to keeping it running for years.

Book a Free Consultation
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Infiniti Equipment Distributor Services

  • Expert advice on machine selection for stone, marble, granite, quartz and ceramic
  • Guidance on leasing and financing options
  • Free consultation based on your shop's workflow and production goals
  • We assist you in selling your old machine — dismantle, rigging, and paperwork included. Inquire within
  • Helping expedite parts shipments and acting as your local point of contact with the Donatoni factory
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Donatoni Group Factory Services

Installation, commissioning, operator training, technical support, spare parts, and warranty on NEW Donatoni machines — all performed directly by Donatoni Group factory technicians.

Installation
Commissioning
Operator Training
Technical Support
Spare Parts
Warranty Service

We Don't Disappear After the Sale

Your Donatoni machine is backed by the Donatoni factory network in Italy, with Infiniti Equipment as your local point of contact to help keep things moving.

Genuine OEM Parts
Genuine Donatoni parts sourced direct from the factory in Italy — we help expedite shipping and handle the logistics so you're not navigating it alone.
Technical Support
Technical support for your machine comes directly from Donatoni's factory experts. Reach out to us and we'll help coordinate and keep things moving.
Training & Onboarding
Factory-trained technicians make sure your team is confident on the machine from day one.

Need service or support?

Call, email, or send a message and we'll take it from there.