Privacy Policy

Infiniti Equipment Ltd. ("Infiniti Equipment", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website and contact us for business purposes. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

1. Who We Are

Infiniti Equipment Ltd. is a Canadian company located in the Lower Mainland, British Columbia, operating as an authorized distributor of Donatoni Group machinery and related products across Canada. Our website is infinitiequipment.com.

2. Information We Collect

We may collect the following personal information when you contact us, submit a quote request, or use our website:

• Your name, company name, email address, and phone number
• Your province or location
• Information you provide in inquiry or quote request forms
• Technical information such as your IP address, browser type, and pages visited (via cookies — see Section 6)

We do not collect sensitive personal information (such as financial data, health information, or government ID numbers) through this website.

3. How We Use Your Information

We use the personal information we collect only for the purposes for which it was provided, including:

• Responding to your inquiries, quote requests, or consultation bookings
• Providing product information, pricing, and technical support
• Following up on sales conversations at your request
• Improving our website and understanding how visitors use it

We do not use your information for automated decision-making, profiling, or unsolicited marketing without your consent.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating our website or business (e.g. email hosting), subject to confidentiality agreements.
• Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority.
• Business transfers: In the event of a merger or sale of our business, personal information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Contact and inquiry information is generally retained for up to 3 years or until you request deletion, whichever comes first.

6. Cookies

Our website uses cookies — small text files stored in your browser — to improve your experience. We use the following types of cookies:

• Essential cookies: Required for basic website functionality (e.g. remembering your cookie preferences). These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. These are only set if you accept cookies.

When you first visit our website, you will be shown a cookie consent banner. You may Accept or Decline non-essential cookies at that time. Your choice is stored in your browser and respected on future visits. You may also manage cookies through your browser settings at any time.

Declining cookies will not affect your ability to use our website or contact us.

7. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent to the use of your information (subject to legal or contractual restrictions)
• Request deletion of your personal information where we are not legally required to retain it

To exercise any of these rights, please contact us using the information below.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including donatonigroup.com and slabos.com. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

Infiniti Equipment Ltd.
Lower Mainland, British Columbia, Canada
Email: joseph@infinitiequipment.com
Phone: 778-574-5268

We will respond to all privacy-related requests within 30 days.